Data protection

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I. General information

INUK Produktentwicklungs- und Produktions-GmbH, Am Kellerholz 10, 17166 Teterow, operator of the website www.kayak-innovations.com, attaches great importance to the protection of the personal data of the users of the website. We would therefore like to inform you in detail below about what data we collect from you when you visit our website and use our services there, how we process or use this data and what rights you are entitled to in this respect.

Your personal data will only be processed by us on the basis of statutory data protection law, i.e. the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG-neu) and the German Telemedia Act (TMG).

The scope of the data collected and processed by us differs depending on whether you only visit our website to retrieve information or also make use of services offered by us via our website.

 

II Responsible person

The controller within the meaning of the General Data Protection Regulation and other data protection regulations is

INUK Product Development and Production Ltd.
Am Kellerholz 10
17166 Teterow

E-mail:

 

III Definition

Our privacy policy uses the terms of the EU General Data Protection Regulation (GDPR), which we would like to briefly explain for you for easier understanding. These and other definitions can be found in Art. 4 GDPR.

1. personal data

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. person concerned

"data subject" means any identified or identifiable natural person whose personal data are processed by the controller.

3. processing

"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

4. restriction of processing

"Restriction of processing" means the marking of stored personal data with the aim of restricting its future processing.

5. pseudonymisation

"Pseudonymisation" means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

6. responsible person

"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

7. processors

"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

8th recipient

"Recipient" means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular enquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

9. third

"third party" means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

10. consent

"Consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

IV. General information on data processing

1. categories of personal data

We process the following categories of personal data:

  • Inventory data (e.g. names, addresses, functions, organisational affiliation, etc.);
  • Contact details (e.g. e-mail, telephone/fax numbers, etc.);
  • Content data (e.g. text entries, image files, videos, etc.);
  • Usage data (e.g. access data);
  • Meta/communication data (e.g. IP addresses).

2. recipients or categories of recipients of personal data

If we disclose data to other persons and companies such as web hosts, contract processors or third parties as part of our processing, transfer it to them or otherwise grant them access to the data, this is done on the basis of legal permission (e.g. if the transfer of data to third parties is necessary for the fulfilment of a contract pursuant to Art. 6 para. 1 lit. b GDPR), if the data subjects have given their consent or if a legal obligation provides for this.

3. duration of the storage of personal data

The criterion for the duration of the storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data will be deleted if it is no longer required to achieve the purpose, fulfil the contract or initiate a contract.

4. transfers to third countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only take place if it is done to fulfil our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual authorisations, we process or have the data processed in a third country only if the special requirements of Art. 44 et seq. GDPR, i.e. the processing takes place, for example, on the basis of special guarantees, such as the officially recognised determination of a level of data protection corresponding to the EU or compliance with officially recognised special contractual obligations (so-called "standard contractual clauses").

 

V. Data processing in the context of visiting our website

1. log files

Every time a data subject accesses our website, general data and information are stored in the log files of our system:

  • Date and time of retrieval (timestamp);
  • Request details and destination address (protocol version, HTTP method, referer, user agent string);
  • Name of the retrieved file and amount of data transferred (requested URL incl. query string, size in bytes);
  • Message indicating whether the request was successful (HTTP status code).

When using this general data and information, we do not draw any conclusions about the data subject. There is no personalised analysis or evaluation of the data for marketing purposes or profiling. The IP address is not stored in this context.

The legal basis for the temporary storage of data is Art. 6 para. 1 lit. f GDPR. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the secure operation of our website. Consequently, the data subject has no option to object.

2. malware detection and log data analysis

We collect log data that is generated during the operation of our company's communication technology and evaluate it automatically, insofar as this is necessary to detect, limit or eliminate faults or errors in the communication technology or to defend against attacks on our information technology or to detect and defend against malware.

The legal basis for the temporary storage and analysis of the data is Art. 6 para. 1 lit. f GDPR. The storage and analysis of the data is absolutely necessary for the provision of the website and for its secure operation. Consequently, the data subject has no option to object.

3. cookies

Cookies are used on our website. Cookies are small text files that are exchanged between the web browser and the hosting server. Cookies are stored on the user's computer and transmitted by it to our website. You can restrict or prevent the use of cookies in the web browser you are using by selecting the appropriate settings. Cookies that have already been saved can be deleted at any time. If cookies are deactivated for our website, this may mean that the website cannot be displayed or used to its full extent.

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

4. hosting

The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating our website.

In doing so, we or our processor process inventory data, contact data, content data, contract data, usage data, meta and communication data of users of our website on the basis of our legitimate interests in the efficient and secure provision of this online offer in accordance with Art. 6 para. 1 lit. f GDPR in conjunction with Art. 28 GDPR (conclusion of a contract for order processing).

5. social media

We do not use social media plugins on our website, but so-called social bookmarks (these are integrated as links to the corresponding services. If the integrated graphic is clicked on by the user, the user is redirected to the page of the respective provider). We would like to point out that, as the provider of our website, we have no knowledge of the data transmitted to and used by the respective social media channel.

6. google analytics

Google Analytics with anonymisation function

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

This website uses Google Analytics with the extension "_anonymiseIp()". This means that IP addresses are further processed in abbreviated form, so that they cannot be linked to a specific person. If the data collected about you is personally identifiable, it will be excluded as soon as possible and the personal data will be deleted immediately.

We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.

Information from the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. user conditions:

http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.htmland the privacy policy: http://www.google.de/intl/de/policies/privacy.

This website may also use Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

7. google maps

We use the "Google Maps" component of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, (hereinafter referred to as Google) on our website. When using the "Google Maps" component integrated on our website, Google sets a cookie to process the user's settings and data when displaying the website on which the "Google Maps" component is integrated. This cookie generally remains in place even after the browser is closed, unless it is deleted manually or expires.

If you do not agree with this data processing by the "Google Maps" component, you have the option of deactivating "Google Maps" so that data is no longer transmitted to "Google". In this case, however, the "Google Maps" service may not be usable or may only be usable to a limited extent.

The use of the "Google Maps" service is subject to the terms of use of "Google", which can be found at:

https://policies.google.com/terms?hl=de&gl=de

and the additional terms of use:

https://www.google.com/intl/de_de/help/terms_maps.html

 

VI Data processing in the context of order processing

In order to process your order, we work together with the following service provider(s), who support us in whole or in part in the fulfilment of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the scope of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will inform you of this explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.

Use of payment service providers (payment services)

1. paypal

When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), as part of the payment processing. The transfer takes place in accordance with Art. 6 para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 para. 1 lit. f GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. Further data protection information, including information on the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be authorised to process your personal data if this is necessary for contractual payment processing.

2.stripe

If you choose a payment method from the payment service provider Stripe, the payment will be processed by the payment service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will pass on the information you provided during the ordering process together with the information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 para. 1 lit. b GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only to the extent that it is necessary for this purpose. You can find more information on Stripe's data protection at the URL https://stripe.com/de/privacy#translation.

 

VII Data processing in the context of establishing contact

1. contact by e-mail

You can contact our company by e-mail using the e-mail addresses published on our website.

If you use this contact channel, the data you provide (e.g. surname, first name, address), but at least the e-mail address, as well as the information contained in the e-mail and any personal data you provide will be stored for the purpose of contacting you and processing your request. The following data is also collected by our system:

  • IP address of the calling computer;
  • Date and time of the e-mail.

The legal basis for the processing of personal data in the context of e-mails sent to us is Art. 6 para. 1 lit. b or lit. f GDPR.

2. contact via website contact form

If you use the contact form provided on our website for communication, it is necessary to enter your e-mail address. Without this data, your request sent via the contact form cannot be processed. Providing your address is optional and enables us to process your request by post if you wish.

In addition, the following data is collected by our system:

  • IP address of the calling computer;
  • Date and time of registration.

The legal basis for the processing of personal data in the context of e-mails sent to us is Art. 6 para. 1 lit. b or lit. f GDPR.

3. contact by letter

If you send us a letter, the data you provide (e.g. surname, first name, address) and the information contained in the letter, together with any personal data you provide, will be stored for the purpose of contacting you and processing your request.

The legal basis for the processing of personal data in the context of letters and faxes sent to us is Art. 6 para. 1 lit. b or lit. f GDPR.

 

VIII. Your rights

As a data subject, you have the following rights in connection with the processing of your personal data:

1. right to information

(1) The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:

  • a) the purposes of the processing;
  • b) the categories of personal data that are processed;
  • c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  • d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • e) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
  • f) the existence of a right of appeal to a supervisory authority;
  • (g) where the personal data are not collected from the data subject, any available information as to their source;
  • h) the existence of automated decision-making including profiling in accordance with Art. 22 (1) and (4) GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

(2) Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.

2. right to rectification

The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

3. right to cancellation

(1) The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

  • a) The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • b) The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing.
  • c) The data subject objects to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) GDPR.
  • d) The personal data have been processed unlawfully.
  • e) The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
  • f) The personal data was collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.

(2) Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

(3) Paragraphs 1 and 2 shall not apply if the processing is necessary

  • a) to exercise the right to freedom of expression and information;
  • b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • c) for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h) and i) and Art. 9 para. 3 GDPR;
  • (d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  • e) for the assertion, exercise or defence of legal claims.
  • Right to restriction of processing

(1) The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies:

  • a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,
  • b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
  • c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; or
  • d) the data subject has objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

(2. Where processing has been restricted pursuant to paragraph 1, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

5. right to data portability

(1) The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where

  • a) the processing is based on consent pursuant to Art. 6 para. 1 lit. a) or Art. 9 para. 2 lit. a) GDPR or on a contract pursuant to Art. 6 para. 1 lit. b) GDPR and
  • b) the processing is carried out by automated means.

(2) In exercising his or her right to data portability pursuant to paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.

The right referred to in paragraph 1 shall not adversely affect the rights and freedoms of other persons.

This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

6. right of objection

The data subject has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.

7. right of cancellation

The data subject has the right to withdraw their declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

8. right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

 

IX. Changes to this privacy policy

We reserve the right to amend this privacy policy at any time with effect for the future. A current version is always available on the website. Please visit the website regularly and inform yourself about the applicable data protection provisions.

Status: May 2023

 

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